Comparing Latchel? Here is how Brickwise is different.
Latchel handles maintenance triage. Brickwise covers the full tenant lifecycle, leasing, maintenance, rent and compliance, on top of your existing PMS, with no migration.
A 30-minute call, run on issues from your own portfolio.
20 maintenance calls handled this week
3 certificates expiring
5 late rent payments chased
The teams running their portfolios on Brickwise
Over 100k units managed
Brickwise works on top of your existing systems.
| Compared | Brickwise | Latchel |
|---|---|---|
Maintenance coordination workflow | ||
Maintenance coordination workflow | Yes | Yes |
Answers inbound tenant calls 24/7 | ||
Answers inbound tenant calls 24/7 | Yes | Yes |
Diagnoses the issue on the call | ||
Diagnoses the issue on the call | Yes | Yes |
Pre-qualifies leasing applicants | ||
Pre-qualifies leasing applicants | Yes | No |
Handles rent balance inquiries | ||
Handles rent balance inquiries | Yes | No |
Writes back to your PMS | ||
Writes back to your PMS | Yes | Yes |
Chases contractors for status | ||
Chases contractors for status | Yes | No |
See Brickwise on your own workflows
Bring a real issue from your portfolio to a 30-minute demo.
The AI buyer's checklist
01
Does it integrate with your system of record?
A tool that isolates data creates more administrative work. Insist on a platform that reads from and writes to the software your team already uses.
02
Can it handle complex, multi-step workflows?
Answering a question is simple. Diagnosing a leak, checking warranty status, and dispatching the correct approved vendor requires deep operational logic.
03
Is it trained on your specific policies?
Generic models give generic advice. Your AI should understand your specific out-of-hours rules, spending limits, and escalation procedures.
04
Does it cover the entire tenant lifecycle?
Cobbling together a leasing bot, a maintenance bot, and a collections bot creates a disjointed tenant experience and a fragmented data trail.
Common questions
What happens when it cannot answer?
It escalates to your on-call rota with a full transcript.
Where does the data live?
In your existing PMS, we write to it, we do not replace it.
Who approves spend?
You do, Brickwise only dispatches within the limits you set.
Frequently asked questions
“Brickwise increased the number of issues that we could solve without a contractor. Last quarter our callout rate dropped by 35%.”
Ready to automate your operations?
Add doors. Not headcount.
A 30-minute call, run on issues from your own portfolio.
