SOLUTIONS · SMALL OPERATORS (UNDER 1,000 UNITS)
Run 1,000 units like you run 100.
Alice answers every call, triages every repair, works whether you’re on AppFolio or a stack of spreadsheets.
Why your operation is different
After-hours leads cannot wait
Always-on leasing can reduce lead response time by 80% after hours, when a small team is least able to watch every channel.
An unresolved repair gets expensive
Repair cost can climb 3–5x while maintenance sits unresolved and nobody has time to coordinate the next step.
Busywork takes a working week
Your employees can lose 15–20 hours per week to repetitive administration that still has to be done.
Fraud and vacancy hit every door
56% of operators report fraud pressure. Vacancy is the number-one threat, and each vacant Class B unit can cost $45–75 per day.
What matters most
- Always-on AI leasing
- Inbound voice AI
- Maintenance triage that creates work orders
- Vendor dispatch without a human dispatcher
- Setup without an IT team
- Mobile-first use
- Per-unit pricing without enterprise minimums
How Brickwise fits
Leasing
Answer every enquiry immediately, qualify the prospect and keep the move-in moving.
Maintenance
Triage each repair into a work order and coordinate the right vendor through sign-off.
Tenant Communication
Answer calls and messages at any hour, then write the complete history back.
Rent Collection & AccountingOptional
Add rent chasing and invoice matching when the operation needs it.
Outreach & RenewalsOptional
Add scheduled renewal and landlord outreach as you grow.
ComplianceOptional
Add certificate and renewal tracking across the portfolio.
ReportingOptional
Add scheduled owner and portfolio reporting from live data.
A real operator result, not a small-portfolio claim
Captue Estates reduced its contractor callout rate by 35%. Across live operations, Brickwise has also delivered 3x doors managed per manager, a 98% call response rate and 64% lower cost per door. Captue Estates’ exact unit count is unconfirmed, so these are operator results rather than small-portfolio-specific claims.
Frequently asked questions
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