Always Available
Available 24/7, 365 days a year. Never has a bad day, never calls in sick, no pension contributions, no NI.
Human-Like Tenant Communication, Across Every Channel
Alice texts, calls and emails your tenants like a seasoned property manager — 24/7, 365 days a year.
STAGE TWO
Indistinguishable from a human
Alice understands tone, urgency and behaviour — and responds with the professionalism, ethics and empathy of your best-trained team member.
Reads tone & urgency
Detects frustration, distress and ambiguity, and automatically escalates health & safety issues without missing a beat.
On-brand, every time
Responds professionally, ethically and empathetically — protecting your reputation in every conversation.
Indistinguishable in writing
Tenants can't tell Alice apart from a human over text or email. Voice quality is improving rapidly month over month.
STAGE THREE
Fully white-labelled to your brand
Rename Alice (male or female), point her at your own domain and phone numbers, and she becomes a seamless extension of your team — not a third-party bot.
Your brand, your voice
Alice can be renamed and fully white-labelled to your brand domain — emails, SMS sender ID and call greetings all reflect you.
Set your own thresholds per property or owner.
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Frequentlyaskedquestions
Can tenants really not tell Alice is AI?+
Over text and email, almost never. Alice mirrors your tone of voice, uses natural language and remembers context across the conversation. Voice is improving rapidly and already handles most routine calls without tenants noticing.
What happens with sensitive or emergency situations?+
Alice continuously reads tone, urgency and behaviour. Health & safety issues — leaks, no heat, electrical hazards, safeguarding concerns — are automatically escalated to a human and flagged as Emergency.
Can I rename Alice and use my own brand?+
Yes. Alice can be renamed (male or female) and fully white-labelled to your brand domain. Emails come from your domain, SMS uses your sender ID and call greetings reflect your business name.
What channels does Alice cover?+
SMS, WhatsApp, voice calls and email — all from a single number and inbox per property or portfolio. Tenants choose the channel that suits them; Alice handles all of them with the same context.
How fast does Alice actually respond?+
Around three seconds across all channels, 24/7. There is no queue, no out-of-hours backlog and no Monday morning catch-up.
What kinds of queries does Alice resolve on her own?+
Roughly 90% of inbound tenant queries — rent questions, lease clauses, common faults, appointment scheduling, document requests and small troubleshooting flows — are resolved end to end without involving your team or a contractor.
Ready to see how Alice could run your property rental business?
Automatically handle tenant calls, maintenance requests, invoices, accounting, viewings and property operations with AI that never sleeps.