Guided Check-In
Walks new tenants through every move-in step, ID checks, deposit confirmation, meter readings and welcome documents, with nothing missed.
Onboarding, Leases & the Full Tenant Lifecycle
Alice runs every tenancy from move-in to move-out, with structured workflows, photo audits and signed leases stored in one place.
STAGE TWO
Check-in vs check-out photo comparison
Alice collects move-in and move-out photos from tenants, then uses AI to compare them side by side and flag genuine differences, so deposit decisions are evidence-based, not opinion-based.
AI-flagged differences
Compares check-in and check-out photos and automatically highlights damage, wear and missing items for your review.
Tenant vs landlord responsibility
Applies your uploaded rules to classify each issue as tenant or landlord responsibility, reducing arguments and chargeback disputes.
Split billing & chargeable repairs
Manages split billing and chargeable repairs based on customisable fault criteria, so deposit deductions and invoices line up cleanly.
STAGE THREE
Lease creation from templates with e-signatures
Alice generates leases from your templates, auto-populated with tenant and property data, then sends, receives and stores signed agreements with a built-in DocuSign-style e-signature flow.
Renewals on autopilot
Alice proactively notifies tenants of upcoming lease renewals, chases responses and answers specific lease questions, like pet policy or rent due dates, directly from the signed agreement.
Set your own thresholds per property or owner.
Morefeatures
Frequentlyaskedquestions
How does the check-in/check-out photo comparison work?+
Alice collects photos from the tenant at move-in and move-out, then uses AI to compare them room by room. Genuine differences in condition, damage or missing items are flagged for your review, with the original photos attached as evidence.
Can Alice generate and send leases?+
Yes. Alice creates leases from your own templates, auto-populates them with tenant and property data, and sends them for e-signature. Signed leases are stored against the tenancy, with a full audit trail of who signed what and when.
Does Alice handle lease renewals automatically?+
Alice proactively notifies tenants of upcoming renewals well in advance, chases responses and answers any questions tenants have about the new terms, escalating to you only when a human decision is needed.
Can tenants ask questions about their own lease?+
Yes. Alice answers specific lease questions, such as pet policy, rent due dates or notice periods, directly from the signed tenancy agreement, so tenants get accurate answers without pulling in your team.
How does Alice decide who's responsible for a repair?+
Alice applies your uploaded rules and the lease terms to classify issues as tenant or landlord responsibility. She also manages split billing and chargeable repairs based on customisable fault criteria you control.
Where are signed leases stored?+
Every signed lease is stored against its tenancy in Brickwise, alongside the full conversation history, photos and documents, ready to export or reference at any time.
Ready to see how Alice could run your property rental business?
Automatically handle tenant calls, maintenance requests, invoices, accounting, viewings and property operations with AI that never sleeps.